Annecy Behavioral Science Lab
HUMANS:CONNECTING
Connected
Workplaces
In high-reliability, high-stakes environments, relational stability determines whether strategy holds under pressure. Most organizations measure financial performance and leadership capability. Few measure the relational infrastructure on which both depend.
Not a workshop series.
Not generic culture uplift.
Every organization carries unique relational architecture shaped by culture, history, geography and leadership reality. We identify it precisely before we intervene. Not assumptions: diagnostics.
Interventions are targeted to the specific deficits our diagnostics identify: trust, belonging, cohesion, collaboration quality. Not generic best practice templates.
ROI modeling. Board-level reporting. KPIs agreed at commencement. Structured cadence. Executive summaries suitable for governance review. Measurability is not optional in high-stakes environments.
4-Level Roadmap
Clear phases. Defined deliverables. Minimal operational disruption. Structure before narrative, so you understand the model before evaluating the investment.
90-min executive workshop + baseline pulse survey data
Individual and organizational-level reports with priority intervention targets
Structured intervention roadmap aligned with organizational priorities
ROI tracking and enterprise-level Culture of Connection strategy report
Begin with a Foundational Diagnostic
Designed for board-level scrutiny.
- →Executive sponsor alignment at commencement, before delivery begins
- →Agreed KPIs and success metrics defined contractually
- →Contractually defined scope and deliverables, no consultancy sprawl
- →Structured timeline and reporting cadence throughout engagement
- →Integration with existing HR and leadership architecture
- →Expansion beyond initial scope only after measurable impact is demonstrated
- →Baseline and post-intervention measurement as standard
- →Executive summaries suitable for board presentation
- →ROI modeling aligned to turnover and absenteeism metrics
Engagements begin with baseline measurement and executive alignment before any scaling occurs. We do not proceed on goodwill or assumption, only on defined, agreed foundations.
Every engagement is subject to scope containment. Expansion beyond initial scope only occurs after measurable impact is demonstrated and is subject to separate agreement.
to ensure depth, rigor and measurable impact.
Capacity is finite. Engagement is selective.
What is disconnection costing your organization?
When social capital weakens, performance slips, often without being formally tracked or attributed. Avoidable turnover. Reduced discretionary effort. Cross-team friction. Leadership fatigue. Innovation drag.
The cost of replacing a single senior employee often exceeds the full investment of this program. Personalised intervention delivers 2 to 3x the savings of a standard off-the-shelf approach.
2.5B GBP: annual cost of workplace loneliness to UK employers (New Economics Foundation, 2017). 150B USD: annual US employer loss from stress-related absenteeism. 1 in 5 employees globally report loneliness often (Gallup, 2024). ROI modeling based on ABSL behavioral science research and published intervention outcomes.
Enterprise decisions require clarity.
Transparent pricing. Defined scope. No hidden expansion. Every tier includes structured governance and measurable deliverables.
- 45-min awareness webinar (HUMANS:CONNECTING)
- Survey deployment and analysis (ABSL validated diagnostics)
- High-level culture of connection strategy and priority gaps
- Recommended intervention pathways
- 60-min leadership briefing with investment case
Can be undertaken independently or as Phase 1 of a broader transformation.
Book an Executive Discovery Call- Everything in Foundation, plus:
- Targeted coaching for 3 to 5 leaders (6 sessions each)
- One-on-one mentoring for high-risk employees (up to 10, 4 sessions)
- Personalised AI-powered assessments per employee
- Assessment of team operating procedures and select manager interviews
- Everything in Intervention, plus:
- Ongoing AI-powered assessments at Months 3, 6 and 9
- Quarterly leadership coaching refreshers
- Follow-up mentoring for new employees or emerging issues
- Annual Culture of Connection strategy report with ROI calculation
- Structured executive reporting aligned with governance frameworks
| Upgrade | What's Included | Additional Cost |
|---|---|---|
| Executive Team Deep Dive | Intensive 2-day offsite for C-suite and senior leadership focused on modeling connection from the top | +€15,000 |
| Department-Specific Intervention | Tailored remedy for teams with unique challenges, e.g. remote sales team, engineering division | +€12,000 / dept |
| Crisis Response | Rapid intervention when a critical connection issue emerges: major departure, team breakdown, or conflict escalation | +€20,000 |
| Onsite Delivery | Travel and related expenses added to total cost | Based on location |
Download the documentation right for your context.
Two versions: a concise overview for initial conversations, and the complete brief for procurement, leadership review, and CFO-level scrutiny.
Two pillars. One rigorous methodology.
Creating Connected Workplaces is jointly delivered by HUMANS:CONNECTING and the Annecy Behavioral Science Lab. Scientific rigor and systems leadership, operating as a unified delivery model.
Dr. IJzerman directs the assessment and invest stages of CCW, ensuring organizations have rigorous, defensible measurement to guide strategy.
As Director of the Annecy Behavioral Science Lab and Associate Researcher at the University of Oxford, Hans is internationally recognized for his expertise in measuring social connection. As CEO and founder of Entrelacs, Dr. IJzerman delivers AI-powered personalized and evidence-based assessment for employees.
Hans has authored more than 70 scientific publications and contributed to global monitoring frameworks used by international organizations including the WHO and the European Commission.
Hans equips HR and executive leaders with clear data to identify risk, track progress, and demonstrate return on investment.
Phil leads the awareness and remedy stages of CCW, helping leaders surface hidden disconnection and strengthen cultures of trust, accountability and execution discipline.
Founder of HUMANS:CONNECTING and former Australian Public Servant (including as a diplomat) with more than two decades of experience across high-stakes, complex environments in Australia, Venezuela, Vietnam, South Korea, Japan and New Zealand.
Phil translates behavioral science into disciplined organizational practice, equipping leaders to strengthen cohesion without destabilizing performance. Phil's insights have featured in Science, ABC Australia and the BBC World Service.
Together, they provide the human depth and scientific precision needed to deliver lasting, measurable improvements in workplace social capital. They do not study connection. They translate science into practice, turning evidence into measurable, ongoing business results.
Built for organizations where errors carry consequence.
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🏥Healthcare and Life SciencesFatigue, clinical team cohesion, and safety culture under sustained pressure
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🏦Financial ServicesESG obligations, regulatory scrutiny, and high-stakes team performance
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💻TechnologyHybrid isolation, rapid scale, and innovation drag from relational breakdown
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⚖️Professional ServicesHigh attrition, client delivery risk, and partnership cohesion
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✈️TransportSafety-critical environments such as aviation, rail, maritime, and logistics, where crew cohesion, operational reliability, and coordinated performance under pressure are non-negotiable
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⚙️Manufacturing, Energy and ResourcesSafety culture, operational reliability, and distributed team trust
Questions enterprise leaders ask us.
The relational infrastructure of your organization can be measured.
In high-performing organizations, the relationships on which strategy depends are either an asset or a liability. They are never neutral. The first step is a structured diagnostic conversation tailored to your sector, your leadership reality, and your specific challenge.
We empower humans, workplaces, communities and systems to prioritize meaningful connection, recognize loneliness, and respond in ways that strengthen connections instead of deepening disconnection.